The Australian Standard (AS 5037—2005) defines knowledge management as follows:
"A trans-disciplinary approach to improving organisational outcomes and learning, through maximising the use of knowledge. It involves the design, implementation and review of social and technological activities and processes to improve the creating, sharing, and applying or using of knowledge. Knowledge management is concerned with innovation and sharing behaviours, managing complexity and ambiguity through knowledge networks and connections, exploring smart processes, and deploying people-centric technologies."
Source:
Helen Hasan
Charmaine C Pfaff
The Wiki: a tool to support the activities of the knowledge worker
go to (pdf)
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Knowledge Management and the National Training Framework
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